Change Name: Your name is generally locked after KYC verification. To make a change, you'll need to contact the support team and provide proof of correction based on your NID.
Changing Your Mobile Number: This can't be done directly from Settings — for security reasons. You'll need to verify your old number via OTP in Live Chat before registering a new one. The whole process takes 5–10 minutes. If you no longer have access to your old mobile, you can verify your identity using KYC documents instead.
Email & Language Preferences: You can make changes directly from Profile Settings. Just click Save and they take effect immediately.
Here's how it works:
- Click the "Forgot Password?" link on the login page.
- Enter your registered mobile number (without +880).
- A 6-digit OTP will be sent to that number — you'll need to enter it within 2 minutes.
- Enter your new password twice to confirm. Aim for at least 8 characters, including at least one number and one special character (such as @, # or !).
- Log in immediately with your new password.
Classic Slots (3 Reels): The simplest type. Match fruits or numbers across 3 reels to win. A great starting point for beginners. Bet limits are typically ৳10–৳5,000 per spin.
Video Slots (5+ Reels): The most popular type. Features multiple paylines, bonus rounds, free spins, and wild symbols, with story-driven themes — cricket, royalty, mythology, and more.
Megaways Slots: The reel height changes with every spin, creating thousands of ways to win — up to 117,649 ways. More excitement, higher volatility.
Progressive Jackpot Slots: The jackpot pool grows with bets placed by multiple members. Once someone wins, the pool resets to zero and starts building again. The top jackpot can reach several hundred thousand BDT.
Crash Games: A different kind of game. A multiplier keeps climbing, and if you cash out at the right moment, you win at that multiplier. pk365 apk features several crash games including Aviator and JetX.
1. Deposit Limit: Set your own daily, weekly, or monthly deposit limit. For example, if you set a monthly cap of ৳3,000, no further deposits will be accepted once that limit is reached. Lowering your limit takes effect immediately; raising it requires a 24-hour waiting period.
2. Reality Check: A pop-up appears every 30 minutes to 3 hours showing how much time and money you've spent in the session. It helps you stay aware and in control.
3. Cooling-Off Period: Take a self-imposed break for anywhere between 24 hours and 6 weeks. Your account reactivates automatically once the period ends.
4. Self-Exclusion: To suspend your account for anywhere between 1 month and 5 years, submit a request via live chat. You will not be able to log in during that period. This option is not available directly in Settings — it must be done through Support.
To learn more Responsible Gaming Visit the page.
Live Score: Every live match shows real-time score updates right alongside it. cricket displays overs, balls, and runs; football shows goals, cards, and corners — all updated second by second. No need to switch to a separate app or website.
Live Streaming: Video streams are available for selected matches — though you'll need an active balance or a recent deposit to access this feature. Not all matches include a stream; it's generally available for major tournaments and international fixtures.
In-Play Betting: You can place bets on the same screen while watching the score in real time. Odds shift with the flow of the match — bet at the right moment and you can get better value.
On the mobile app, you can use Live Score and betting side by side — even on a small screen.
Encryption: All connections are encrypted with 256-bit SSL/TLS. Your login details, payment data, and personal information cannot be intercepted in transit.
Saving Payment Information: Your bKash or Nagad PIN is never stored on pk365 apk's servers. Payments go directly through the mobile banking gateway.
Data Usage: Your name, phone number, and NID are never sold to third parties. They are used solely for KYC verification and payment processing. For details Privacy Policyavailable at.
Account Security: OTP verification when logging in from a new device, temporary account lock after repeated incorrect password attempts, and SMS alerts for suspicious activity.
Fund Protection: Member balances are held in a separate account — completely ring-fenced from operational funds.
Remember — pk365 apk will never ask for your password, OTP, or PIN over the phone or in chat. If anyone does, treat it as a scam.
How It Works: You add selected bets from different matches onto a single slip. The odds from each match are multiplied together. If all your selections win, the full multiplier applies. For example — odds of 1.8 × 2.0 × 1.9 across three matches = 6.84. A stake of just ৳500 gives you the chance to win ৳3,420.
How to Do It:
- Head to the Sports Betting section.
- Click on your preferred odds for the first match — it will be added to your bet slip.
- Click the odds for the second and third matches as well. They'll all be added to your bet slip.
- Open the bet slip — select "Accumulator" or "Parlay" mode.
- Enter your stake amount. Your potential winnings will be calculated automatically.
- "Confirm Bet" — and you're done.